:root{--blue:#0f2f7f;--dark:#092451;--red:#ff1e00;--bg:#f4f7fb;--line:#dce4ef;--text:#182334;--muted:#667085}*{box-sizing:border-box}body{margin:0;font-family:Arial,Helvetica,sans-serif;color:var(--text);background:var(--bg);line-height:1.5}.site-header{height:82px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 max(24px,calc((100% - 1180px)/2));gap:24px}.brand{display:flex;align-items:center;gap:12px;text-decoration:none;color:var(--dark);font-weight:700}.brand-mark{font-size:28px;font-style:italic;color:var(--red);font-weight:900}.site-header nav{display:flex;align-items:center;gap:20px}.site-header nav a{color:var(--blue);font-weight:700;text-decoration:none}.page{max-width:1180px;margin:0 auto;padding:44px 24px 80px}.hero-small{text-align:center;max-width:760px;margin:0 auto 30px}.hero-small h1,.title-row h1,.login-card h1{font-size:clamp(32px,5vw,52px);line-height:1.05;color:var(--dark);margin:5px 0 14px}.eyebrow{text-transform:uppercase;letter-spacing:.12em;color:var(--red);font-weight:800;font-size:13px}.card,.table-card{background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:0 8px 28px rgba(15,47,127,.07)}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px;padding:32px;max-width:900px;margin:0 auto}.full{grid-column:1/-1}label,legend{display:block;font-weight:700;color:var(--dark);margin-bottom:7px}input,select,textarea{width:100%;padding:13px 14px;border:1px solid #bfcbdc;border-radius:9px;font:inherit;background:#fff}input:focus,select:focus,textarea:focus{outline:3px solid rgba(15,47,127,.15);border-color:var(--blue)}fieldset{border:0;padding:0;margin:0}.radio{display:inline-flex;align-items:center;gap:7px;margin:0 26px 0 0}.radio input,.consent input{width:auto}.consent label{font-weight:400;display:flex;gap:9px}.honeypot{position:absolute;left:-9999px}.btn{display:inline-flex;justify-content:center;align-items:center;border:0;border-radius:10px;padding:13px 22px;text-decoration:none;font-weight:800;cursor:pointer}.btn-primary{background:var(--red);color:#fff}.btn-secondary{background:var(--blue);color:#fff}.success-card{text-align:center;max-width:620px;margin:40px auto;padding:45px}.success-icon{width:72px;height:72px;border-radius:50%;background:#e9f8ef;color:#14804a;display:grid;place-items:center;font-size:40px;margin:auto}.tracking{display:block;color:var(--blue);font-size:26px;margin:15px}.login-wrap{min-height:60vh;display:grid;place-items:center}.login-card{width:min(440px,100%);padding:34px}.login-card label{margin-top:18px}.login-card button{width:100%;margin-top:24px}.alert{padding:14px 18px;border-radius:10px;margin-bottom:22px}.alert-error{background:#fff0ef;color:#a42318}.alert-success{background:#eaf8ef;color:#146c43}.alert-warning{background:#fff6df;color:#8a5c00}.title-row{display:flex;justify-content:space-between;align-items:end}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:15px;margin:28px 0}.stat{background:#fff;border:1px solid var(--line);border-radius:14px;padding:20px;text-decoration:none;color:var(--text)}.stat span{display:block;color:var(--muted)}.stat strong{font-size:32px;color:var(--blue)}.filters{display:grid;grid-template-columns:2fr 1fr 1fr auto;gap:12px;padding:18px;margin-bottom:20px}.table-card{overflow:auto}table{width:100%;border-collapse:collapse;min-width:900px}th,td{text-align:left;padding:14px;border-bottom:1px solid var(--line)}th{background:#f8fafc;color:var(--dark)}.table-link{font-weight:800;color:var(--blue)}.badge{display:inline-block;padding:5px 10px;border-radius:99px;background:#edf2ff;color:var(--blue);font-size:12px;font-weight:800}.badge-nuevo{background:#fff0ef;color:#b42318}.badge-respondido{background:#eaf8ef;color:#146c43}.case-head{margin-bottom:22px}.case-head a{color:var(--blue)}.case-grid{display:grid;grid-template-columns:360px 1fr;gap:20px}.case-grid .card,.response,.reply-form{padding:26px}.case-grid h2,.response h2,.reply-form h2{color:var(--dark);margin-top:0}dl{display:grid;grid-template-columns:120px 1fr;gap:10px;margin:0}dt{font-weight:700;color:var(--muted)}dd{margin:0}.message{white-space:normal}.response,.reply-form{margin-top:20px}.reply-form textarea{margin:10px 0 16px}footer{background:var(--dark);color:#fff;text-align:center;padding:28px}@media(max-width:760px){.site-header{height:auto;padding:18px;align-items:flex-start}.brand span:last-child{display:none}.site-header nav{font-size:14px}.page{padding:28px 16px 60px}.form-grid{grid-template-columns:1fr;padding:22px}.stats{grid-template-columns:1fr 1fr}.filters{grid-template-columns:1fr}.case-grid{grid-template-columns:1fr}.full{grid-column:auto}}